Work

Five case studies, and the record they came out of.

Blue Origin

Founded the company's first Experience Design organization.

Architected the commercial astronaut experience for New Shepard, from the guiding principles through the spec. Selected as "Astronaut 6" for the first full crew rehearsal, which meant pressure testing my own decisions in operating conditions.

12+ applications unified · Enterprise Technology grew from ~30 to 300+

Reconciled

Founded it, ran it, sold it.

An AI-native operations company. I built the canonical data model and the deterministic-to-classifier escalation behind it. The system knew what was wrong. The user still had to trust it.

$1.1M VC-led pre-seed · 9 enterprise customers · acquired by LaborEdge, April 2026

Microsoft / 343 Industries

Authored the three-year vision the entire Halo Waypoint release was built from.

Presented for executive greenlight to 343 and Xbox leadership in March 2011. The whole Fall 2012 release was generated from it.

D.I.C.E. award · U.S. Patent 9,597,599 · credited in Halo 4

Boeing, through Teague

Research to requirements to the first supplier keynote at ACE.

Weeks of in-cabin ethnography, international long-hauls plus multi-segment domestic runs. The findings became a white paper, then spec-level imperatives delivered to 777X leadership, then a roadshow of over twenty presentations inside the program.

Boeing 777X · first supplier admitted to ACE

Meta Reality Labs Research

Design leadership for AI-driven spatial interaction.

Managed designers and prototypers across hardware and interaction initiatives, and ran the Input pod, a cross-discipline team chartered to explore input beyond the roadmap horizon.

Explored potential, possible, and preferable futures of input

The Record

Reconciled · 2023–2026

Co-founded and led as CEO. Canonical data model for healthcare-staffing back offices. $1.1M VC-led pre-seed, nine enterprise customers, acquired by LaborEdge.

Meta Reality Labs Research · 2021–2022

Designers and prototypers across haptic gloves, haptic wristbands, and headset perception. Ran the Input Pod, chartered to explore input beyond the roadmap horizon. Proposed and drove the first-party use-case research program for haptics.

Blue Origin · 2017–2021

Founded the company's first Experience Design organization. AX Guiding Principles, the Astronaut Experience spec, the Operability Design Guide. Enterprise technology product leadership across manufacturing, supply chain and MES. Co-authored the enterprise XR strategy. Astronaut 6 on the first crew rehearsals.

Teague · 2012–2017

Boeing 777X TEFX. Boeing ACE2 airline feedback synthesis across ten carriers. B/E Aerospace connectivity strategy and the API monetization roadmap. Next-generation AMC Theatres. Autonomous vehicles for Hyundai/Kia. Panasonic Jade IFE. Starbucks SirenWorks. Steelcase BXT. AWS Cognito and AWS Radiant.

Microsoft · 2008–2012

343 Industries and Halo Waypoint. Connected Strategy Studio: Apollo X, Be Here Now, Thunder Bay, Trendency. The eHome research program for Vista and Windows 7.

Razorfish · 2006–2008

Experience design and research for JCPenney, National City, Pulte Homes, Kraft, Domino's.

Earlier · 1999–2006

Method Engine, Barkley, the KU Natural History Museum, Duke TIP, the Transition Coalition, Human Dynamics. Freelance photography and the first websites, 1996.